We're Here to Help You

NexBrowser is operated by ZYLO PTE. LTD. For product questions, technical support, billing or business enquiries, email support@nexbrowser.cn — or reach the team through the Telegram channels below.

Telegram Customer Service

Best for questions that need a quick back-and-forth. Our support team is on duty, and you can email support@nexbrowser.cn in parallel to keep a written record.

Contact @nextipkf

Nex Tech Official Channel

Follow our official Telegram channel for the latest product updates, tutorials and promotions.

Join Channel

Email & community support

For technical support and billing questions, contact support@nexbrowser.cn. You are also welcome to join our user community and compare notes with other teams.

Response time

Telegram replies usually within 15 minutes on business days; email within 1 business day.

Global service & abuse reports

We support users worldwide in English and Chinese. Billing and refunds: billing@nexbrowser.cn. To report conduct that violates our Acceptable Use Policy, contact abuse@nexbrowser.cn — we respond within 3 business days.